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Sandra Jordaan

Purser

Objective

To find a rotational purser position on board a busy charter motor yacht with an experienced, professional captain and crew.

Personal Details

MOBILE

+27 72 111 2222

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EMAIL

ahoy@theyachtcrewcoach.com

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DATE OF BIRTH

25 February 1983 

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NATIONALITY

South African

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VISAS

B1/B2 (2025)

Schengen (2017)

UK (2026)

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DISCHARGE BOOKS

Marshall Island

Cayman Island

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HEALTH

Excellent, ENG1

  

LANGUAGES

English, Afrikaans, Basic French

 

CURRENT LOCATION

South Africa 

 

AVAILABILITY

1 March 2019

MARITIME CERTIFICATES

  • STCW ’10 

  • STCW Designated Security Duties

  • Food Hygiene and Safety II

  • Power Boat Level II

  • PADI Advanced Open Water

EDUCATION

2018

Core 100 Life Coach (Robbins-Madanes Training)

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2016

Diploma in Superyacht Management (Maritime Training Academy, UK) with Merit

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2007  

Postgraduate Diploma in Management, Tourism (University of Cape Town (UCT), South Africa) with Project Management

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2004   

Bachelor of Business Science Law & Economics Honours (UCT, South Africa) – first 2 years were Financial Accounting

Personal Profile

  • Constant improvement & learning – 6 years of tertiary education 

  • Extensive charter experience for high profile guests 

  • Love a challenge – First Purser on Nero, edited a risk magazine with no prior experience

  • Self-motivated – constantly striving to be better, subscribe to many industry newsletters and groups, member of the PYA

  • Resourceful – designed the yacht management software on Nero used by the Purser from scratch

  • Astute – can figure out most computer programs, I am an advanced Excel user and can fix most spreadsheets

  • Hardworking, proven ability to perform long hours under pressure – 150 guest days on one vessel in a 12 month period including a 10 week Russian charter

  • Efficient – Creation of many SOPs and checklists on board to work to ensure consistency and reduce wasted hours ensuring a higher level of service

  • Passionate about my work – I am a perfectionist; I love what I do

  • Extensive network – incl. captains, C/Os, pursers, stews, chefs, agents, brokers & provisioners

SKILLS

  • Accounting, Balance Sheets, Profit Loss Accounts, Cash Flow Statements,

  • Accounting Software - Quicken, SAGE and IDEA, can generate custom reports, multi-currency accounts

  • Credit card management for 15 credit cards

  • APA accounting

  • Cash management for multiple currencies, all cash payments

  • ISM and ISPS protocols 

  • Maintain Crew List

  • Ports of Call tracking

  • Ship Certificate Management

  • Guest Liaison, concierge (hotel, restaurants, travel), events management for 200 pax +

  • Crew Management – contracts including signing on & off procedure & certification needed, Flag endorsements, crew travel & visa applications, crew medical & insurance claims, liaising with insurance broker, leave calculations, final pay slips, dayworker time tracking and payment

  • Port Clearances - Customs and Immigration, guest arrival & departure tracking, have worked extensively with suppliers shipping items to remote destinations on a world cruise and with local customs authorities for local import limitations

  • Payroll and certificate management for 20+ crew including Filipino’s

  • Project Management (refits, yard periods), contractor management and research

  • Computer Skills – Excellent MS Office including Excel; Access (Database), Word, Outlook, Quicken Accounting; IDEA; Triton; Mac OS; creating professional boat documents & templates

  • Provisioning – Working with local agents for yacht needs – provisions, cash, spares, uniforms, etc.

  • SOPs – Streamlining interior operations and efficiency through the use of checklists and SOPs ensuring an extremely high standard is maintained and new crew properly trained

  • Written Communication – I achieved the top mark out of 80 students for Professional Communication during my Postgraduate Diploma and I worked at a publishing company

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