Sandra Jordaan

Purser

Objective

To find a rotational purser position on board a busy charter motor yacht with an experienced, professional captain and crew.

Personal Details

MOBILE

+27 72 111 2222

EMAIL

ahoy@theyachtcrewcoach.com

DATE OF BIRTH

25 February 1983 

NATIONALITY

South African

VISAS

B1/B2 (2025)

Schengen (2017)

UK (2026)

DISCHARGE BOOKS

Marshall Island

Cayman Island

HEALTH

Excellent, ENG1

  

LANGUAGES

English, Afrikaans, Basic French

 

CURRENT LOCATION

South Africa 

 

AVAILABILITY

1 March 2019

MARITIME CERTIFICATES

  • STCW ’10 

  • STCW Designated Security Duties

  • Food Hygiene and Safety II

  • Power Boat Level II

  • PADI Advanced Open Water

EDUCATION

2018

Core 100 Life Coach (Robbins-Madanes Training)

2016

Diploma in Superyacht Management (Maritime Training Academy, UK) with Merit

2007  

Postgraduate Diploma in Management, Tourism (University of Cape Town (UCT), South Africa) with Project Management

2004   

Bachelor of Business Science Law & Economics Honours (UCT, South Africa) – first 2 years were Financial Accounting

Personal Profile

  • Constant improvement & learning – 6 years of tertiary education 

  • Extensive charter experience for high profile guests 

  • Love a challenge – First Purser on Nero, edited a risk magazine with no prior experience

  • Self-motivated constantly striving to be better, subscribe to many industry newsletters and groups, member of the PYA

  • Resourceful – designed the yacht management software on Nero used by the Purser from scratch

  • Astute – can figure out most computer programs, I am an advanced Excel user and can fix most spreadsheets

  • Hardworking, proven ability to perform long hours under pressure 150 guest days on one vessel in a 12 month period including a 10 week Russian charter

  • Efficient – Creation of many SOPs and checklists on board to work to ensure consistency and reduce wasted hours ensuring a higher level of service

  • Passionate about my work – I am a perfectionist; I love what I do

  • Extensive network – incl. captains, C/Os, pursers, stews, chefs, agents, brokers & provisioners

SKILLS

  • Accounting, Balance Sheets, Profit Loss Accounts, Cash Flow Statements,

  • Accounting Software - Quicken, SAGE and IDEA, can generate custom reports, multi-currency accounts

  • Credit card management for 15 credit cards

  • APA accounting

  • Cash management for multiple currencies, all cash payments

  • ISM and ISPS protocols 

  • Maintain Crew List

  • Ports of Call tracking

  • Ship Certificate Management

  • Guest Liaison, concierge (hotel, restaurants, travel), events management for 200 pax +

  • Crew Management – contracts including signing on & off procedure & certification needed, Flag endorsements, crew travel & visa applications, crew medical & insurance claims, liaising with insurance broker, leave calculations, final pay slips, dayworker time tracking and payment

  • Port Clearances - Customs and Immigration, guest arrival & departure tracking, have worked extensively with suppliers shipping items to remote destinations on a world cruise and with local customs authorities for local import limitations

  • Payroll and certificate management for 20+ crew including Filipino’s

  • Project Management (refits, yard periods), contractor management and research

  • Computer Skills – Excellent MS Office including Excel; Access (Database), Word, Outlook, Quicken Accounting; IDEA; Triton; Mac OS; creating professional boat documents & templates

  • Provisioning – Working with local agents for yacht needs – provisions, cash, spares, uniforms, etc.

  • SOPs – Streamlining interior operations and efficiency through the use of checklists and SOPs ensuring an extremely high standard is maintained and new crew properly trained

  • Written Communication – I achieved the top mark out of 80 students for Professional Communication during my Postgraduate Diploma and I worked at a publishing company